Privacy Policy

At Yatramay, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our website or services.

1. Information We Collect

• Personal Information: We may collect personal information such as your name, email address, phone number, and payment details when you register on our website, book a yatra, or communicate with us.
• Usage Data: We automatically collect information about your device and usage patterns when you visit our website, including your IP address, browser type, pages visited, and session duration.
• Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings, but this may affect certain functionalities of our website.

2. How We Use Your Information

• To Provide Services: We use your personal information to process bookings, communicate with you regarding your yatra, and provide customer support.
• Marketing and Communication: With your consent, we may send you promotional offers, newsletters, and updates about our services.
• Analytics: We use usage data to analyze website performance, improve our services, and personalize your experience on our website.

3. Information Sharing and Disclosure

• Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, IT support, and marketing agencies.
• Legal Compliance: We may disclose your information in response to legal requests, subpoenas, or court orders, or to protect our rights, property, or safety.

4. Data Security

• We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
• However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

• You have the right to access, update, or delete your personal information stored with us. You can also opt-out of receiving marketing communications from us at any time.
• Please contact us if you have any questions or concerns about your privacy or this Privacy Policy.

6. Updates to This Privacy Policy

• We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or email.

By using our website or services, you consent to the terms of this Privacy Policy. If you do not agree with any aspect of this Privacy Policy, please refrain from using our website or providing personal information to us.